Birch is looking for an experienced, attentive and articulate Project & Studio Manager to support the agency’s two directors in delivering key client projects and managing the studio’s workflow.
The role will be client-facing, the Project & Studio Manager will be expected to liaise with important, high-value clients and successfully manage client expectations. A key support to both Birch’s directors and the agency’s extensive network of freelance talent, the successful applicant will become a ‘lynchpin’ of the agency and will, with endeavour, have plenty of opportunity for career and personal development, working within a fast-growing, full-service luxury agency.
We’re looking for someone grounded, capable and highly organised who will suit Birch’s culture and ways of working. The successful applicant will also remain cool, calm and collected under pressure and be an excellent communicator. Someone who is excited by the challenges and perks of working in a boutique agency that’s growing fast is essential.
Key responsibilities include:
- Organising and overseeing the studio’s workflow, liaising with Birch’s directors and Birch’s extensive network of freelancers to deliver key tasks and projects to deadline
- Attending client meetings, documenting action points and liaising with clients on agency tasks and delivery.
- Sitting in on team briefings and status meetings. Organising projects in consultation with and taking direction from clients.
- Managing client requests, timelines and deliverable sets.
- Holding both team members and freelancers to deadlines. Guarding team members’ time and objectives.
Birch’s culture
At Birch, you’ll have the opportunity to be part of a tight-knit and ambitious team. The agency is growing and we want our team to enjoy being part of something with exciting forward momentum.
We expect commitment and hard work from everyone – and value team members who are hungry for success. We also try to be present for at least three days in the office each week. We work collaboratively as a team, and it’s important to be able to work side by side and communicate easily with one another.
The agency works with clients who are highly successful, market-leading luxury brands in property, hospitality and luxury, and we rely on team members to represent the agency appropriately at all times when interacting with our clients. Good personal presentation and communication skills are important.
We hugely value positive attitudes, independent thinkers and problem solvers. We come together to work collaboratively in the office, but also expect you to be comfortable working independently. Regular team events also give us the chance to come together outside of office hours.
Key details
- Full time position
- Senior position within studio, mid-weights considered
- At least five years’ experience required
- Salary negotiable, depending on experience
- Three days per week in head office (Regent Street, W1)
- Two days per week remote working (flexible scheduling week to week)
- To start as soon as possible
- Regular team outings and socialising
Application
To apply, please send a covering letter outlining why you are good fit for both Birch and the role, and a CV to careers@birchlondon.com with the subject “Project management role”.
If we would like to invite you for interview, we will be in touch.